Change Management Skills Training Outline

The Proficient Use of Change Management: Making Change Work for You

Change Management Outline

Making change work

• Truths about change
• The difference between 20th and 21st century organizations
• How to identify and understand the four phases of change
• How to see change as an opportunity, not a problem
• The individual’s wheel of change
• Four life-change strategies

Making change work for you

• Understand how people react differently to change
• Your three personal action options in dealing with change
• Learn how to respond, not react, to change
• How to entertain creative solutions to problems
• How to avoid the failures of change
• Two types of change: incremental / transformational
• Using a change statement

Making change work for others

• Communicating change
• How to implement change while maintaining productivity and high morale
• How to communicate change as a positive force
• How to be more sensitive to team members’ emotional aspects of change

Making change work for your team

• How to guide the process of change to achieve desired results
• How to foster acceptance of change without confusion, depression, or fear
• How teams react to change
• How to manage denial, anger, and bargaining among team members
• Using the influence of short-term wins
• The relationship of lifelong learning, and the capacities to succeed in the future

Audience versions: leadership, management, HR, sales management, sales
Format: keynote, breakout, full day

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