Don’t Hire Just Anyone, Hire Someone Special! As a motivational and keynote speaker on hiring great support and administrative staff for healthcare practices, it’s my rewarding task to guide practice managers to not hire “just anyone,” but to hire someone special. How Can I Be Sure? In leading breakout sessions for practice managers and medical professionals on hiring, the most common question I receive is, “Mike, how can I...
Hiring and Motivating Administrative and Support Personnel in Your Practice As an inspirational keynote speaker for the healthcare industry on hiring and motivating administrative and office support personnel for healthcare practices, I know all too well the challenges you face. Heather Farley, M.D. writing for Delaware Business Times (April 5, 2019) stated that “Healthcare facilities tend to be among the highest-stress work environments of any profession—right up there with...
Healthcare Industry Negotiation Speaker Mike Hourigan How to Interview People When You Hate to Interview As a healthcare industry keynote speaker and breakout speaker who talks on hiring, motivating and retaining non-professional staff members, I frequently get feedback from professionals and office managers on the challenge of interviewing for support staff positions. Most healthcare practices find interviewing prospective support candidates difficult. Culture or a Good Match? The conventional wisdom...