In my many years of speaking and consulting work as a negotiation skills keynote speaker I cannot recall a time when I have encountered quite as many executive leaders and managers who thrive on conflict. I am not alone in this observation. Our workplaces, in-person, hybrid or virtual, seem to have an abundance of anger, drama, outrage and over-the-top behaviors. Not surprising, psychologists call them high-conflict-people. They must “pile-on”...
Over the past year, I became convinced that Charlotte, NC and throughout the whole country, 2023 will be known as the year of negotiation. As a Charlotte Negotiation Skills Speaker and Charlotte Negotiation Technique Consultant the ability to negotiate has never been more important. In November, 2022, the Workplace Learning Trend Report was released, and researchers found that “Persuasion” was the number one skill Charlotte, North Carolina sales professionals...
As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...