The Must, Should and Could of Negotiation As a negotiation skills keynote speaker who speaks on negotiation skills throughout the country, I have noticed a common point of confusion among many negotiators. Whether you are negotiating a deal in Denver, Colorado, Orlando, Florida or Boston, Massachusetts, you need to know the difference between “Must,” “Should,” and “Could.” Confusing those issues could turn the negotiation into a losing proposition for...
When I speak on the topic of negotiation skills, I like to recall a couple of famous quotes that are surefire ways to lose in almost any negotiation. As a negotiation skills speaker and negotiation skills consultant and book author, I never like to see anyone “get hurt” in a negotiation because of an easily avoidable attitude. The two quotes Who knows how far back the quote, “A friend...
As a negotiation skills speaker and negotiation skills consultant, I have noticed a troublesome trend in the modern-day hiring process. This trend should be reversed as a matter of priority especially in the current labor market which is anything but predictable. It goes to the matter of the hiring and interviewing process. What is your image? In my keynote talks on negotiation and the hiring process, I like to...
At no time in recent memory as a negotiation skills speaker, has the economy been more fragile than it is now. I make that statement based on my 30-years’ experience as a negotiation skills speaker, negotiation skills consultant and book author. If the hybrid workplace wasn’t confusing enough, we have inflation (with the looming possibility of recession), supply-chain issues, shortages of everything from computer chips to wheat, and most...
As a negotiation skills speaker and negotiation skills consultant, a frequent question that comes up in the Q&A sessions on negotiation is if the act of negotiation is just to reach agreement on contracts or the dialog between a sales organization and client. The question was far more meaningful than we might imagine especially in the present day where it is difficult to hire and retain exceptional people. The...
As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...
My specialty, as a negotiation skills speaker and negotiation skills consultant often involve asking groups the following question: “Do you think you’re the good guy or the bad guy?” The usual answer from audience members in my negotiation skills speeches is, “I try to be the good guy. I guess it depends.” Bad guys are not necessarily bad Many executives, business and tradespeople believe that negotiation needs to be...
As a negotiation skills keynote speaker and negotiation skills consultant, the question most frequently asked of me in breakout sessions is: why are negotiation skills in business important in 2022? Negotiation skills are not only important in our day-to-day interactions, but in helping sales, marketing and management teams to set policy, maintain a sense of direction and, I would argue, to establish a clear and consistent corporate vision. Truly,...
As a Negotiation Skills Keynote Speaker, one of my interests is listening to other negotiation skills keynote speakers from diverse fields, talking about their industries. We should never feel we are too old to learn. With that in mind, not all that long ago, I was captivated by hearing Formula I racecar legend Mario Andretti talk about the business of racing. In a question-and-answer period, Andretti talked about how...
As a negotiation skills keynote speaker who teaches skills such as “don’t qualify your price,” I remember the old quote about those who negotiate the price of a product or service before the negotiation. “Qualifying price” is a negotiation skills mistake that far too many inexperienced negotiators make, and it has harmed thousands of businesses. Many Names, Same Result In teaching negotiation skills, as a keynote speaker I am...
As a Negotiation Skills Keynote Speaker in my keynote and break-out session talks for Pharma Companies on sales and negotiation skills, I ask the question: is negotiation really selling or is selling really negotiation? Whether we are selling or negotiating, we know that listening skills are crucial, but are there other things the two have in common? Sales & Negotiation Skills In a recent article for the Harvard Law...
What Resistance are You Trying to Overcome? In my work as a sales and negotiation skills speaker, I tell my audiences that before anyone sits down with a client to negotiate a sale, chances are that 70 percent of the research has already been done. More Than “Getting to Yes” The popular thinking in sales used to be that the “sales guy” needed to come up with a great...
Want to be a Superior Realtor? Learn Negotiation Skills In my work as a negotiation skills training speaker to real estate agents, I am often asked why negotiation skills are so important? My response is that when realtors learn negotiating skills it is one of the best ways that they can differentiate themselves. Real Estate Negotiation I recently came across an excellent piece in the prestigious Harvard Business School online...
All That Stinks Here Isn’t Cheese As a negotiation skills keynote speaker and breakout speaker who speaks nationwide on negotiation, I will admit two things upfront: I actually used the expression “all that stinks here isn’t cheese,” with a cheese-making ingredient client, and that I don’t know anything about cheesemaking. Well, Excuuuse Me As to the expression, it led to me helping the sales manager at the ingredient company...
Negotiation Skills Speaker Learning effective negotiation skills isn’t a talent reserved for an elite few. As a negotiation skills speaker, I often remind those who attend my negotiation skills keynote addresses and workshops, that 70 percent of the sale is made before you get there.“Well then, Mike, what is the other 30 percent?” It’s You! The unknown factor in any negotiation, especially for people in sales and marketing, is...
Mike Hourigan, your Negotiation Skills Speaker In my specialty as a negotiation skills speaker and negotiation expert, I have learned that the key to an effective negotiation is not to “win” but to reach a mutually beneficial compromise. To that end, when I teach negotiation skills in my keynote speeches or negotiation skills breakout sessions, class participants are frequently surprised when I stress the importance of making the other...
As a negotiation listening skills speaker, I am often asked why so many negotiations don’t show positive results. My response is that participants often talk right past the important points. Listening Skills are The Hidden Element In my talks as a negotiation skills speaker, I often ask those who are participating virtually or in-person if anyone ever taught them how to listen? I’m usually met with blank stares. It’s a...
As an online negotiation skills speaker, I often speak to consultants, contractors and co-workers on negotiating skills techniques. In the old-school world, more often than not an entire team would travel to a major client and negotiate a contract. It was pretty impressive (and usually an impressive waste of time and money). In today’s world, there is a new set of online negotiating skills problems. It may be a...
Inspirational Negotiation Skills & Techniques Speaker It is always an honor for me as a motivational negotiation skills and negotiation skills training speaker to offer helpful hints on effective methods to improve negotiation bargaining positions. In my keynote addresses, I frequently talk about the many negotiation skills that can be effectively used to ensure that the potentially equitable deal is not diminished by wasting away opportunities and leaving us...
Don’t Let Your Debits Take Away from Your Credits When I deliver motivational speeches as a negotiation skills speaker for accountants, I talk about the two sides of presenting to existing and potential clients. In making presentations, accounting firms must remember that negotiation skills with a current or potential client break down into content and techniques. They are distinctly different skills. Accounting Negotiation Skills: Content Most accounting firms presenting...