As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...
As a negotiation skills speaker for accountants and the accounting industry, I routinely get questions from meeting attendees who are accountants as to the top negotiating skills they need to “get the engagement.” The accountants are surprised when I explain that it’s not about delivering a lengthy rationale in regard to price per hour or technical skills. There are more essential negotiation skills that are all too often ignored....