As a national negotiation skills keynote speaker, a frequent question I am asked is “Why should I use a negotiation skills trainer, aren’t negotiation skills common knowledge?” Unfortunately, negotiation skills are not common knowledge and trying to negotiate a transaction of any kind without training can cost your organization money, time, competitive advantage, status or any other number of outcomes. The advantages of using a negotiation skills trainer are...
The Must, Should and Could of Negotiation As a negotiation skills keynote speaker who speaks on negotiation skills throughout the country, I have noticed a common point of confusion among many negotiators. Whether you are negotiating a deal in Denver, Colorado, Orlando, Florida or Boston, Massachusetts, you need to know the difference between “Must,” “Should,” and “Could.” Confusing those issues could turn the negotiation into a losing proposition for...
When I speak on the topic of negotiation skills, I like to recall a couple of famous quotes that are surefire ways to lose in almost any negotiation. As a negotiation skills speaker and negotiation skills consultant and book author, I never like to see anyone “get hurt” in a negotiation because of an easily avoidable attitude. The two quotes Who knows how far back the quote, “A friend...
Over the past year, I became convinced that Charlotte, NC and throughout the whole country, 2023 will be known as the year of negotiation. As a Charlotte Negotiation Skills Speaker and Charlotte Negotiation Technique Consultant the ability to negotiate has never been more important. In November, 2022, the Workplace Learning Trend Report was released, and researchers found that “Persuasion” was the number one skill Charlotte, North Carolina sales professionals...
As a negotiation skills speaker and negotiation skills consultant, I have noticed a troublesome trend in the modern-day hiring process. This trend should be reversed as a matter of priority especially in the current labor market which is anything but predictable. It goes to the matter of the hiring and interviewing process. What is your image? In my keynote talks on negotiation and the hiring process, I like to...
At no time in recent memory as a negotiation skills speaker, has the economy been more fragile than it is now. I make that statement based on my 30-years’ experience as a negotiation skills speaker, negotiation skills consultant and book author. If the hybrid workplace wasn’t confusing enough, we have inflation (with the looming possibility of recession), supply-chain issues, shortages of everything from computer chips to wheat, and most...
As a negotiation skills speaker and negotiation skills consultant, a frequent question that comes up in the Q&A sessions on negotiation is if the act of negotiation is just to reach agreement on contracts or the dialog between a sales organization and client. The question was far more meaningful than we might imagine especially in the present day where it is difficult to hire and retain exceptional people. The...
As a negotiation skills keynote speaker, I often have audience members ask questions such as, “How do I resolve conflicts?” or “How do I cool down an emotional meeting?” In speaking to executives about sales and negotiation skills for more than 20 years, I stress the same negotiation skills used between manufacturer and supplier, are applicable to delivering bad news to a client or employees. The need to reach...
My specialty, as a negotiation skills speaker and negotiation skills consultant often involve asking groups the following question: “Do you think you’re the good guy or the bad guy?” The usual answer from audience members in my negotiation skills speeches is, “I try to be the good guy. I guess it depends.” Bad guys are not necessarily bad Many executives, business and tradespeople believe that negotiation needs to be...
As a negotiation skills keynote speaker and negotiation skills consultant, the question most frequently asked of me in breakout sessions is: why are negotiation skills in business important in 2022? Negotiation skills are not only important in our day-to-day interactions, but in helping sales, marketing and management teams to set policy, maintain a sense of direction and, I would argue, to establish a clear and consistent corporate vision. Truly,...
As a Negotiation Skills Keynote Speaker, one of my interests is listening to other negotiation skills keynote speakers from diverse fields, talking about their industries. We should never feel we are too old to learn. With that in mind, not all that long ago, I was captivated by hearing Formula I racecar legend Mario Andretti talk about the business of racing. In a question-and-answer period, Andretti talked about how...
As a negotiation skills keynote speaker who teaches skills such as “don’t qualify your price,” I remember the old quote about those who negotiate the price of a product or service before the negotiation. “Qualifying price” is a negotiation skills mistake that far too many inexperienced negotiators make, and it has harmed thousands of businesses. Many Names, Same Result In teaching negotiation skills, as a keynote speaker I am...
When Did We Stop Listening? Well, when did we stop listening? It’s a question many experienced negotiation speakers are starting to ask. As a negotiation and leadership keynote speaker, I stress the importance of listening rather than talking. In fact, prior to many negotiations or conversations, we believe we know what the other person is thinking. Rather than actively listening in the negotiation or indeed, in any business conversation...
As a Negotiation Skills Keynote Speaker in my keynote and break-out session talks for Pharma Companies on sales and negotiation skills, I ask the question: is negotiation really selling or is selling really negotiation? Whether we are selling or negotiating, we know that listening skills are crucial, but are there other things the two have in common? Sales & Negotiation Skills In a recent article for the Harvard Law...
All That Stinks Here Isn’t Cheese As a negotiation skills keynote speaker and breakout speaker who speaks nationwide on negotiation, I will admit two things upfront: I actually used the expression “all that stinks here isn’t cheese,” with a cheese-making ingredient client, and that I don’t know anything about cheesemaking. Well, Excuuuse Me As to the expression, it led to me helping the sales manager at the ingredient company...
Mike Hourigan, your Negotiation Skills Speaker In my specialty as a negotiation skills speaker and negotiation expert, I have learned that the key to an effective negotiation is not to “win” but to reach a mutually beneficial compromise. To that end, when I teach negotiation skills in my keynote speeches or negotiation skills breakout sessions, class participants are frequently surprised when I stress the importance of making the other...
In my specialty as a virtual negotiation skills speaker, I have had the opportunity to teach negotiation skills training on an international basis. In fact, just last week I delivered a virtual keynote on negotiation skills to an international organization where 14 nations were represented. The amazing questions I received about negotiation skills from the virtual audience were equally excellent and insightful no matter where in the world the...
Inspirational Negotiation Skills & Techniques Speaker It is always an honor for me as a motivational negotiation skills and negotiation skills training speaker to offer helpful hints on effective methods to improve negotiation bargaining positions. In my keynote addresses, I frequently talk about the many negotiation skills that can be effectively used to ensure that the potentially equitable deal is not diminished by wasting away opportunities and leaving us...
You’re a Professional Manufacturer’s Rep, but Who’s Representing You? My negotiation skills keynote speaking for manufacturers’ reps and manufacturers’ reps workshops are based on real-life experience. I started my career as a manufacturer’s rep, then I successfully managed teams of manufacturers’ reps for a major corporation. As a negotiation skills speaker, my background as a manufacturer’s rep was invaluable and also eye-opening. One serious observation I made is...
Are You Prepared to Start Negotiations on an Airport Bus? As a negotiation skills speaker one question I often get is “At what point in a meeting does the real negotiation stuff take place?” My answer is, “Yes.” By the one-word answer, what I mean is negotiation skills can start even before the actual meeting, on the plane prior to the meeting, or in a taxi or Uber to the hotel....