Negotiation Skills Speaker for the Travel and Tourism Industry

Negotiation Skills Speaker for the Travel and Tourism Industry

Today’s traveler and tourists drives a hard bargain. Cheap fares and a plethora of information are widely available in just a few clicks or swipes, why would they select your brand over another? Are convenience and location alone the other only factors driving those decisions or are your communicating skills lacking the kind of value you can deliver so you both get what you want?

The travel and tourism industry is subject to constant structural changes that make business and marketing strategies incredibly flash-in-the-pan. But no matter how many frequent changes your travel and tourism brand and team gets subject to, strong sales negotiation skills are evergreen. It’s not just about giving that tech-savvy traveler and tourist a good deal or making things right for a dissatisfied guest lest they post an angry tirade on social media, but how your travel and tourism team is going to secure the kind of partnerships that will help your travel brand grow. For destination marketers in the travel and tourism field in particular, your ecosystem has totally changed and having adept negotiators on your side is going to ensure your long-term survival.

Your travel and tourism sales team needs to have problem-solving and negotiation skills to help them close, but what about putting out fires in their own department? Negotiation is the fine art of both sides getting what they want. When your travel and tourism business development team can get a good feel for what the potential partner is looking for and talk them into a deal that makes both parties happy? That will put you light years ahead of the competition in the travel and tourism field even in the face of the most seismic of app-based disruptions. A negotiation skills speaker can help you invest in your  travel and tourism workforce’s negotiation skills in a way that will help them for the rest of their lives. Negotiation is all about using the right verbal and body language cues and knowing not just what to say, but when to say it. That’s an ability that will outlast any travel trend!

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Tourism Speaker on Negotiation Skills

Tourism Speaker on Negotiation Skills

The two fields don’t quite sound related: tourism and learning how to become a better negotiator. But actually, they have more intersection than you’d think!

First off, travel sites are coming up like weeds nowadays. There’s stalwarts in the industry but now you also got all these smaller nicheourism companies out there. How are you going to negotiate competitive deals and loyalty when most travelers can look up the cheapest hotel and flight prices with a few swipes? Pricing’s not the only factor, either. People approach tourism differently than before as the digital age has made the world more interconnected. Travel bloggers and “digital nomads” talk about their off-the-beaten path adventures while the mommy blogger demographic discusses the best places for a family vacation. Tourism’s about travel and getting people to come see your state, city, or major attraction: so it’s never predictable.

But you not only have to convince people to visit your destination: travel itself is so unpredictable. Industry trends, how and where people book trips, and even the trips themselves. You never know when that flight you showed up two hours early for suddenly gets canceled or you’re running to catch that plane before the doors shut just to sit on the tarmac for over an hour. Whereas something that is predictable is that being able to negotiate on the spot is an invaluable skill for the tourism industry (or any other industry for that matter.)

Good negotiation skills can be used in any way from getting the best block rates for hotels to getting that harried airline employee to upgrade your seat for that canceled flight.

An experienced tourism speaker can teach your team how to keep up with the constant changes in the industry and use them to their advantage when it comes to on-the-spot negotiations. Negotiations skills are especially important in environments subject to constant change and unpredictability like travel and tourism.

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Tourism Speaker on Change

Tourism Speaker on Change

What a Tourism Speaker Can Tell You About Change

It’s just a fact of life that everything changes. Some of this change can be slow and happen over time to the point that you barely notice it, and other times it’s sudden and right in your face.

And no one knows change better than the tourism industry. Sure, you still see ads for the same types of cruises, resort vacations, and sight-seeing on TV, at the train station, and on the internet that you used to see two to three decades. But the digital age has completely changed the way that people travel and seek out new places to visit and in times of many people being unable to afford a vacation, luxury travel is booming no less. Vacation rentals used to solely be the realm of real estate agents but anyone virtually anywhere in the world can find an alternative to a hotel in just a few swipes. Millennials in particular have contributed to this trend, but also in shaking up traditional vacations by eschewing common tourist attractions in favor of going off the beaten path.

With these sweeping changes come disruptions to the hotel industry and tourism industry in general. There are also new avenues for business that didn’t exist before thanks to society becoming more inclusive, such as the major opportunities that can be found in catering to women travelers and LGBT tourism today. But it’s also up to tourism and hospitality managers to be prepared for these changes and determine how to capitalize on them.

Change can be painful to adapt to for management and employees and make it seemingly difficult to plan for the long term. Employees need to be trained to meet the modern tourist’s expectations and management must figure out how to get more visitors utilizing both digital platforms and their sales force. But by hiring an experienced tourism speaker who can help get your tourism association, hotel, or resort on track with the changes currently being faced in the industry, management can form a solid long-term strategy for keeping business booming during times of extreme change.

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