When Did We Stop Listening? Well, when did we stop listening? It’s a question many experienced negotiation speakers are starting to ask. As a negotiation and leadership keynote speaker, I stress the importance of listening rather than talking. In fact, prior to many negotiations or conversations, we believe we know what the other person is thinking. Rather than actively listening in the negotiation or indeed, in any business conversation...
As a Negotiation Skills Keynote Speaker in my keynote and break-out session talks for Pharma Companies on sales and negotiation skills, I ask the question: is negotiation really selling or is selling really negotiation? Whether we are selling or negotiating, we know that listening skills are crucial, but are there other things the two have in common? Sales & Negotiation Skills In a recent article for the Harvard Law...
Mike Hourigan, your Negotiation Skills Speaker In my specialty as a negotiation skills speaker and negotiation expert, I have learned that the key to an effective negotiation is not to “win” but to reach a mutually beneficial compromise. To that end, when I teach negotiation skills in my keynote speeches or negotiation skills breakout sessions, class participants are frequently surprised when I stress the importance of making the other...
In my specialty as a virtual negotiation skills speaker, I have had the opportunity to teach negotiation skills training on an international basis. In fact, just last week I delivered a virtual keynote on negotiation skills to an international organization where 14 nations were represented. The amazing questions I received about negotiation skills from the virtual audience were equally excellent and insightful no matter where in the world the...
It’s Not About the PPE, It’s About the People As a virtual safety speaker and in-person safety speaker, I stress that safety is never about wall posters or personal protective equipment, it’s about the people. In fact, safety is a negotiation. People, Not Posters When I speak on safety, either virtually or face-to-face, I like to lead audiences through an exercise. I have them create a picture in their...
Mike Hourigan, Negotiation and Conflict Resolution Speaker As a national keynote speaker and breakout speaker helping people with their negotiation and conflict resolution skills, I am well aware of how words such as “negotiation” and “conflict resolution” are interchanged, even misused. When I present to corporate and association audiences on negotiation skills, I talk of two broad classifications. There is “hard negotiation,” for example, when customers walk into a...