The Must, Should and Could of Negotiation As a negotiation skills keynote speaker who speaks on negotiation skills throughout the country, I have noticed a common point of confusion among many negotiators. Whether you are negotiating a deal in Denver, Colorado, Orlando, Florida or Boston, Massachusetts, you need to know the difference between “Must,” “Should,” and “Could.” Confusing those issues could turn the negotiation into a losing proposition for...
As a negotiation skills speaker and negotiation skills consultant, I have noticed a troublesome trend in the modern-day hiring process. This trend should be reversed as a matter of priority especially in the current labor market which is anything but predictable. It goes to the matter of the hiring and interviewing process. What is your image? In my keynote talks on negotiation and the hiring process, I like to...
As a negotiation skills speaker and negotiation skills consultant, a frequent question that comes up in the Q&A sessions on negotiation is if the act of negotiation is just to reach agreement on contracts or the dialog between a sales organization and client. The question was far more meaningful than we might imagine especially in the present day where it is difficult to hire and retain exceptional people. The...
My specialty, as a negotiation skills speaker and negotiation skills consultant often involve asking groups the following question: “Do you think you’re the good guy or the bad guy?” The usual answer from audience members in my negotiation skills speeches is, “I try to be the good guy. I guess it depends.” Bad guys are not necessarily bad Many executives, business and tradespeople believe that negotiation needs to be...
As a Negotiation Skills Keynote Speaker, one of my interests is listening to other negotiation skills keynote speakers from diverse fields, talking about their industries. We should never feel we are too old to learn. With that in mind, not all that long ago, I was captivated by hearing Formula I racecar legend Mario Andretti talk about the business of racing. In a question-and-answer period, Andretti talked about how...
When Did We Stop Listening? Well, when did we stop listening? It’s a question many experienced negotiation speakers are starting to ask. As a negotiation and leadership keynote speaker, I stress the importance of listening rather than talking. In fact, prior to many negotiations or conversations, we believe we know what the other person is thinking. Rather than actively listening in the negotiation or indeed, in any business conversation...
As a Negotiation Skills Keynote Speaker in my keynote and break-out session talks for Pharma Companies on sales and negotiation skills, I ask the question: is negotiation really selling or is selling really negotiation? Whether we are selling or negotiating, we know that listening skills are crucial, but are there other things the two have in common? Sales & Negotiation Skills In a recent article for the Harvard Law...
In my role as a virtual negotiation skills keynote speaker, whenever I present a topic as a virtual negotiation skills training speaker in the area of virtual negotiation skills or soon (I hope) in-person negotiation skills training, I am frequently asked: “Mike what is the most important negotiation skill that I need to bring with me to the meeting?” Actually, there are four negotiation skills every negotiator should possess....
In my specialty as a virtual negotiation skills speaker, I have had the opportunity to teach negotiation skills training on an international basis. In fact, just last week I delivered a virtual keynote on negotiation skills to an international organization where 14 nations were represented. The amazing questions I received about negotiation skills from the virtual audience were equally excellent and insightful no matter where in the world the...
As a virtual negotiation skills speaker, when presenting to groups I stress that many virtual negotiations are often “over” before you even have the chance to talk. In the “olden days” of about eight months ago, when we negotiated in-person, we had many visual cues, voice inflections and other intangibles to judge what the other side was thinking. Now, we have big and little squares on our computer screens....
The Need for Virtual Negotiation Skills Speakers hasn’t changed, but the Times sure have!
My focus as a virtual negotiation speaker for accountants is not to teach you to “win.” In these difficult times called the new normal, my focus is to help your firm understand its negotiation aims without discouraging your present or future associations.
“Winning” a one-time negotiation may be fine if...