Today's traveler and tourists drives a hard bargain. Cheap fares and a plethora of information are widely available in just a few clicks or swipes, why would they select your brand over another? Are convenience and location alone the other only factors driving those decisions or are your communicating skills lacking the kind of value you can deliver so you both get what you want? The travel and tourism industry...
...to a lot of people, that is. Having difficulty with negotiations certainly doesn't mean that you or your employees aren't intelligent, capable, or good people. Many people who face challenges when it comes to negotiation often place the blame on shyness and being introverted, or simply disliking confrontation and preferring an easy and agreeable way out of a sticky situation. Which are definitely good reasons one may find themselves being...
A lot of things may have changed about sales and managing a sales team in the 21st century. But there's one thing that definitely hasn't changed: negotiation skills are so crucial for your sales people because 70% of purchase decisions are now made well before any contact with a salesperson is made. People are doing their research online, asking friends and family on social media about your products and...