The two fields don't quite sound related: tourism and learning how to become a better negotiator. But actually, they have more intersection than you'd think! First off, travel sites are coming up like weeds nowadays. There's stalwarts in the industry but now you also got all these smaller nicheourism companies out there. How are you going to negotiate competitive deals and loyalty when most travelers can look up the...
A lot of things may have changed about sales and managing a sales team in the 21st century. But there's one thing that definitely hasn't changed: negotiation skills are so crucial for your sales people because 70% of purchase decisions are now made well before any contact with a salesperson is made. People are doing their research online, asking friends and family on social media about your products and...
How a Millennial Speaker can help with your Multi Generational Workforce Millennials are often scapegoated for a lot of society's problems. While this generation genuinely faces major shortcomings in soft skills thanks to the over-emphasis on technical proficiency in their education, their hard work and new perspectives often go unnoticed. Intergenerational communication breakdowns between Boomers and Millennials are a daily problem for most people and the workplace is certainly...
What a Safety Speaker Wants You to Know: It's About the Names, Not the Numbers Let's be honest: safety regulations aren't exactly the most exciting topic. Whether your audience wears hard hats or only marginally comes into contact with dangerous substances working in an office, they don't want to have their work interrupted just to sit through a long presentation on statutes that got updated. A workplace safety speaker...
What a Tourism Speaker Can Tell You About Change It's just a fact of life that everything changes. Some of this change can be slow and happen over time to the point that you barely notice it, and other times it's sudden and right in your face. And no one knows change better than the tourism industry. Sure, you still see ads for the same types of cruises, resort...
Do Millennials really need soft skills training? It's been said countless times over: Millennials are sorely lacking in soft skills. Millennials primary and postsecondary education has been drastically different in many ways from that of previous generations. More emphasis is placed on how Millennials develop hard skills that can be easily measured. It might be with a certificate, degree, or perhaps their own project such as a blog or...
Having both a culture that prioritizes workplace safety and a literal safe workplace are very important. Safety skills training is an important investment in insuring that every work environment from factory floors and design studios has the lowest likelihood of grievous injuries and stressful or compromising professional relationships. But an unfortunate truth is that safety regulations and procedures aren't exactly the most thrilling topic, and your employees aren't going to...
Teaching Your Sales Team How to Sell Without the Feeling of Being Sold To
When it comes to training and motivating your sales team, those darn Millennials are at it again. There’s sales methods that older than dirt which entail the finer nuances of observation and communication, many of which are still widely employed today, but the times are changing. In fact, times are not just changing but changing...
It’s no secret that Millennials, despite all of the flack they receive from older generations, have a great deal of untapped salesmanship potential that likely hasn’t been nurtured yet. Millennials have a lot of technical knowledge but not enough soft skills and in facing tough financial and job markets, they also weren’t really taught how to negotiate. The potential is there but it needs to be brought forth.
It may sound redundant, but it’s true. A simple fact of life is that people change. While change management is a holistic and long-term strategy of preparing teams and other stakeholders for change and guiding them through the challenges arising from it, sometimes a change management strategy just isn’t solely about organization-wide change management itself.
It’s about people’s reaction to change. How people themselves also change over time.
Culture...
Common Mistakes in Hiring a Keynote Speaker
You need a great keynote speaker for your event and in all the hoopla leading up to it, you might be getting overwhelmed. As a result, you can end up making some mistakes when choosing a keynote speaker: this can cause your meeting to totally flat flat, or other aspects of your event can go wrong. Here are some common mistakes...